IEH Academy

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IEH Academy Webinar

Root Cause Analysis for Food and Beverage Using 8D Method

In this webinar, we’ll explore the effective root cause analysis using the 8D methodology.

Webinar Recording


Effective Root Cause Analysis is critical for ensuring the long-term viability and profitability of your food and beverage company. The 8D methodology offers an organized approach to aligning resources effectively, ensuring quick and permanent resolution of issues. Addressing complex issues requires structured analysis of data to identify trends, assess potential causes, and implement robust corrective and preventive actions. Join us for an informative overview of the 8D Root Cause Analysis process as applied to the food and beverage industry.

Topics Covered

  • Understanding 8D Steps for Root Cause Analysis
  • Example Investigation of Consumer Complaints
  • Leveraging Data to Verify and Confirm Process Contributors to the Issue
  • Implementing Robust Corrective and Preventative Actions to Eliminate the Issue


Who Should Attend

  • All FSQA Staff
  • Production Leads and Engineers
  • Maintenance Staff
  • Program Management
  • Project Managers


Webinar Length

1 hour with Q&A to follow

Ruth Pierson portrait.

Meet the Instructor

Ruth Pierson

Ruth Pierson joined IEH as Vice President of Technical Services in 2024. She holds a B.S. in Mechanical Engineering from the University of Texas at Arlington and an M.S. in Systems Engineering from Southern Methodist University. Her academic achievements complement her extensive practical experience in operations, engineering, food and beverage equipment, quality, sanitation, optimization, and operational excellence, gained through positions at notable food processing companies such as Niagara Bottling and Tetra Pak, as well as other FDA-regulated firms.

Previously, she served as the Senior Manager of Technical Operations at Niagara Bottling, supporting both low and high-acid aseptic beverage plants. Prior to this role, she managed issue resolution at Tetra Pak for dairy, low-acid, high-acid, cheese, and ice cream customers. Ms. Pierson achieved expert-level proficiency in Tetra Pak’s root cause analysis process and shared her knowledge with specialists and field service engineers.

In addition to her academic and professional accomplishments, Ms. Pierson is a Certified Six Sigma Black Belt from ASQ and has extensive experience in failure analysis, process improvement, and troubleshooting. She is also a Licensed Professional Engineer and has contributed to academia as an Adjunct Professor in Mechanical and Energy Engineering at the University of North Texas.

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